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Frequently asked questions

Can’t find your answer? Write to contact@bleedline.in or book a free demo and ask us directly.

What is Bleedline?

Bleedline is job, production and billing software for flex, digital printing and signage shops. Every order becomes a job with its items, sizes and rates. The job moves across a production board, collects payments, and gives you estimates, GST invoices and job cards. It is a product by Taaj Labs.

How much does it cost?

Pricing depends on your shop — how many people will use it and what you need set up. Book a free demo and we will share the details after we understand your work.

Does it work on a phone?

Yes. Bleedline runs in the browser on desktop and phone, and you can install it on a phone’s home screen like an app. On phones the production board turns into tabs, with a one-tap button to move a job to its next stage. Photos and proof-of-installation can be taken straight from the phone camera.

Does it make GST invoices?

Yes. A GST-registered shop gets Tax Invoices with HSN/SAC per line, CGST + SGST or IGST chosen automatically from the customer’s state, and the total in words. A shop that is not registered gets a Bill of Supply with no tax lines. Invoice numbers run in a series per financial year (April–March) and are never reused; a cancelled invoice stays on record as cancelled.

Can my production staff see prices?

Not unless you allow it. The owner decides what each role can see and do. By default the Production role sees the board and the job details it needs — sizes, material, finishing, due time — without prices or amounts. Job cards also have a “Production copy” that hides prices.

Does it send WhatsApp messages?

Yes, from your own WhatsApp. For job received, proof ready, ready for pickup or out for delivery, payment received and balance reminders, Bleedline opens WhatsApp with the message already written — you tap send. Automatic sending, without a tap, is coming soon.

How is the area and price worked out?

Enter width × height in feet or inches and the quantity. Bleedline converts inches, works out the square feet, applies the rate for that material and adds finishing such as eyelets, lamination or pasting. Products sold per piece or per running foot skip the area step. Money is calculated exactly to the paisa.

Can I change the production stages?

Yes. The owner can add, rename, recolour, reorder and remove stages to match how the shop actually works. Special stages keep the automation working — for example, uploading a design proof can move a job to “Proof sent”, and the customer’s approval can move it to “Approved”.

How do customers approve a design?

Upload the proof image on the job and send the customer a link. They open it on their phone and tap Approve or Request changes, with a comment — no login or app needed. The link is signed and expires after 14 days.

Who can use it in my shop?

There are five roles: Owner, Admin/Manager, Counter/Designer, Production and Accounts. Staff log in with a phone number or email and a password, so floor staff without email can still use it. The owner turns individual permissions on or off for each role, and only the owner can change shop settings, stages and permissions.

Can I see who changed what?

Yes. Every create, change and delete on jobs, items, payments, invoices, users and settings is written to an audit log with who did it, when, and the values before and after. The owner can see the log.

I have more than one shop. Does that work?

Yes. Each shop gets its own separate workspace — its own name and logo, GST details, number series, staff logins and data. One shop’s data is never visible from another’s.

Will my invoices show my shop’s name?

Yes. Your shop name and logo come first — in the app (which also uses your colours) and on invoices, estimates, receipts and job cards, with your address on the PDFs. Bleedline appears only as a small credit line.

Can I export my data?

Reports — sales, collections by mode, outstanding ageing, square feet by product and machine, reference-wise jobs and the GST summary — can all be downloaded as CSV files for your accountant or spreadsheet.

Does it work without internet?

You need an internet connection to make changes. Pages you have recently opened, such as the board and job details, can still be viewed on a weak connection.

Does it do e-invoicing (IRN) or e-way bills?

Not yet. Bleedline creates GST Tax Invoices and Bills of Supply as PDFs, but it does not generate IRNs or e-way bills today.

Does it track stock of media rolls?

Not yet. Bleedline tracks jobs, square feet printed per machine and per product, payments and invoices. Raw-material stock is not part of it today.

What if we need help?

Bleedline has a built-in Help section with step-by-step guides. The owner or a manager can raise a support ticket from inside the app and follow it until it is resolved. You can also write to contact@bleedline.in or WhatsApp +91 83606 46817.

How do we get started?

Book a free demo. If Bleedline suits your shop, we set it up with your products and rates, machines, stages, GST details and staff logins, and show your team how to use it.

See your own jobs in Bleedline

Book a free demo. We will walk you through it using the kind of work your shop does every day — flex, vinyl, boards or cards.